How we collect, use, and protect your information.
When you use our website, book an appointment, or contact us, we may collect your name, date of birth, phone number, email address, and the location you are requesting services from. We also collect standard web analytics data through our hosting provider.
We use your information to schedule and confirm appointments, send appointment reminders via SMS and email, respond to your questions, provide provider-supervised medical care, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Online appointment scheduling is handled through Setmore, a third-party scheduling platform. When you complete a booking through Setmore, your information is subject to Setmore's privacy policy in addition to ours.
As a provider-supervised medical practice, we are committed to protecting your Protected Health Information (PHI) in compliance with HIPAA. Your clinical records are maintained securely and are not shared without your written consent except as required by law.
By booking an appointment and providing your phone number, you consent to receive automated SMS appointment reminders. You may opt out at any time by replying STOP to any reminder message.
Questions about this Privacy Policy: emwl@elevationweightloss.com
